- Shipping & Delivery
- Shipping Rates
- Privacy & Security
- Returns & Replacements
- Payment, Pricing & Promotions
- Viewing Orders
- Updating Account Information
Shipping & Delivery
The service we use for most of our deliveries is Australia Post Express Post. With this service Australia Post will attempt delivery of your item, if no one is home they will leave a note and the item will be waiting for you at your local post office. This service also allows us to deliver to post office boxes.Some larger, heavier items are sent by Couriers Please. Our couriers will attempt delivery to your street address – if you are not at home when delivery is attempted, a note will be left so you can arrange a more suitable dropoff time. Items sent via courier will require a street address as they cannot deliver to PO Boxes.Currently, we ship orders within Australia only.
Shipping rates are calculated automatically based on your order when you proceed through the checkout with your purchase. You can view the calculated shipping rate simply by following the steps during checkout (Please note, these rates will be calculated BEFORE you need to supply payment details, so feel free to try!) Here is our shipping rate matrix to give you an idea of how much your order will cost to ship to you
|Shipping Method||Shipping Details||Shipping Cost|
|Couriers Please 1kg Satchel||Shipment total up to 1kg||$12.50|
|Couriers Please 3kg Satchel||Shipment total between 1kg and 3kg||$14.50|
|Couriers Please 5kg Satchel||Shipment total between 3kg and 5kg||$19.80|
|Couriers Please Custom Shipment||Shipment total above 5kg||Call for a quote|
|Australia Post Express Post 500g||Shipment total up to 0.5kg||$12.00|
|Australia Post Express Post 3kg||Shipment total between 0.5kg and 3kg||$14.90|
|Australia Post Express Post 5kg||Shipment total between 3kg and 5kg||$25.00|
Privacy & Security
At The Brew Shed.com.au, we take your privacy seriously. Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods. Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.
Returns & Replacements
Payment, Pricing & Promotions
We accept most major credit cards, Paypal or Direct Deposit. All pricing and promotions are current at the time of order. While we strive to ensure all pricing is correct, any incorrectly priced items will be immediately refunded at no charge to the customer.
Updating Account Information
Please ensure that all details entered into your account are correct. If you need to make changes to your details after an order has been submitted, please contact us immediately.